Frequently Asked Questions

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It means just that! All of our clients receive an "assigned sitter." They're the only person that will ever be in your home and taking care of your cats. It's the very person that you will meet at your registration meeting, and also your cat's future bestie.

We do this, so that you the client can create a relationship with your sitter, and also so your sitter creates a great relationship with your cats so should there ever be something amiss with your cats, or even home, your sitter can tell right away and report to you, and me if need be.

we will NEVER send anyone to your home that you have not met, and do not know is coming. 

 Yes! In fact, we insist! We require a registration meeting prior to the start of your first service, of course so you can meet us, but so we can ask you all the questions, so we are downloaded on routine, feeding, medications, etc.

 Yes we are! We are fully insured and laced up with a hefty liability policy for the safety of your pet and home, our employees and business. 

Yes! We have a 6 point vetting & training process for ALL of our employees:

1. Reference Check

2. Background Check

3. Pet First Aid Certification

4. Sitter Protocol Test

5. Orientation

6. Employee Shadow (new sitter joins veteran sitter on multiple visits)

Yes!!! We operate and provide visits and overnights 365 days a year, rain or shine.

That being said, our Office Hours are Monday through Sunday, 9am through 5:00pm. During those hours we are answering phone calls, scheduling request submissions, talking to clients, onboarding sitters, fielding requests, inquiries and questions!

The office is closed ALL major and federal holidays.

We do check email intermittingly, and of course have an open line to our working sitters 24 hours a day. However, no service requests submitted, or left on voicemail should be considered confirmed without a confirmation invoice.

Click the "JOIN THE FAMILY!" button and submit your form. We will get back to you within 1 business day of your submission...sometimes sooner! 

 Yes! and the website is currently under construction. We offer dog walking services. Please leave us a contact down below! Thank you!